Take control of your BACnet network with live site monitoring

Visual BACnet live site monitoring
Take control of your BACnet network with live site monitoring

Vancouver, BC, June 19, 2017 – Live reporting on BACnet networks is now a reality. A cutting-edge new release from Vancouver-based Optigo Networks makes it possible to monitor your smart building’s network at all times. The Capture Service and BACnet Site Monitoring features on Visual BACnetTM, an advanced diagnostics platform, give users the ability to schedule packet captures (pcaps), and to be alerted as soon as there are any changes to their network’s health.

“We are paving a future for smart buildings in an era of convergence and continuous commissioning,” said Dan Ronald, VP Product Management, Optigo Networks. “Our brand new Site Monitoring and Capture Service features give users crucial insights into their building networks as they evolve over time.”

Visual BACnet is a high-performing visualization tool for Building Automation System (BAS) service providers. The powerful analytics engine quickly identifies common problems and anomalous behavior in the BACnet infrastructure. The program’s health score is a concrete way to immediately gauge the network’s condition. With graphs and visualizations, users can assess their building network, drill down, and quickly diagnose issues.

Optigo Networks’ new Capture Service allows users to schedule hourly or daily captures, which will automatically upload into Visual BACnet. Rather than waiting while a packet is captured, schedule ahead of time so that tedious work happens in the background. Then, simply pull up Visual BACnet, see the latest network health score, and diagnose issues to quickly resolve them.

With Site Monitoring, users can be alerted as soon as anything changes on their smart building network. Email notifications report when the network’s health score drops below an acceptable level. Know when someone is making changes to the network that they shouldn’t be, and look at the history of changes over time to spot exactly what went wrong, when, and how.

These live monitoring features put power in the hands of controls engineers and building managers. With key metrics and instant notifications, sudden and expensive network surprises are a thing of the past.


Media contact
Monica McMahen

Marketing Manager
Optigo Networks


About Optigo Networks

Optigo Networks is shaping the future of the commercial Internet of Things (IoT). Optigo uses visualization and anomaly detection to enable explosive growth of IoT in buildings. With its award-winning self-learning software, Optigo analyzes the communications of the thousands of thermostats, key card scanners, cameras and smart lights in commercial buildings. This allows building operators to quickly identify faults in their operational systems and reduce downtime from hours to minutes. Optigo is the first to address the growing complexity of maintaining the thousands of little machines that make our buildings comfortable, efficient and secure. Optigo’s solutions are used every day in a rising number of buildings around the world.



Recent Blog Posts

June 12, 2018, Vancouver, BC – Vancouver-based Optigo Networks, the network connectivity, monitoring, and analytics company, has released a new report on the challenges and opportunities for BACnet in smart b

Not so long ago, Penn State had big network problems.

Think tons of network traffic, buildings dropping offline — that sort of thing.

Vancouver-based Optigo Networks has teamed up with Distech Controls, expanding its reach globally.

The brand new 8-port Smart Aggregation Switch hosts 10G of bandwidth, allowing users to expand their building systems seamlessly.

April 12, 2018, Vancouver and Australia – Today, Vancouver-based Optigo Networks announced a new partnership with Australian integrator, Delta Building Automation.

Recent Projects

Penn State University Visual BACnet Site Monitoring Optigo Networks


When Tom Walker first started working at Penn State University four years ago, there were a lot of network issues. Buildings were dropping offline. Broadcast traffic was pushing 90,000 packets per hour. Walker was on the phone almost every single night because devices were down or had to be reset.


Torre Manacar Optigo Networks Optigo Connect Mexico City High-rise shopping centre


When MR Soluciones began work on Torre Manacar, they knew they needed a flexible and scalable network infrastructure to support a wide array of integrated systems. Optigo Networks was a natural fit for the massive project, designing a robust network at a competitive cost.



Short Pump Town Center, an upscale retail center, underwent a complete renovation in 2014. The flexibility of Optigo Networks’ solution meant the retail center’s unknown final design was not a barrier to placing IP surveillance equipment in the field.



Optigo Networks connected New York-based Boulevard Mall’s security surveillance devices in December 2015, using a Passive Daisy Chain topology.

Tech Support Team


One tech support team at a manufacturer purchased an account with Visual BACnet in April 2017, for technical problems around the world.

Aster Conservatory Green


The Aster Conservatory Green is a residential community comprising 352 residences across 24 low-rise buildings. The buildings use advanced surveillance and access control technology, including 40 HD video cameras and 60 FOB-access-tele-entry points for access control.



When Delta Building Automation (Australia) won the BMS Upgrade at 25 National Circuit for the Australian Trucking Association, they partnered with Optigo Networks to create a secure and robust Building Services Network (BSN). Optigo Connect more than delivered on this project with a scalable solution that restored the building network to perfection.

Optigo Connect Seattle Stadium


Optigo Connect offered a simple, cost-efficient solution for a premier Seattle-based stadium. Optigo Networks’ design improved the surveillance system to crystal clear perfection, made it dependable, and allowed the security system to scale with the addition of more than 40 16MP cameras.



Optigo Networks and Controlco offered a secure and scalable solution for four data centers’ HVAC and Access Control systems throughout the United States. Optigo Connect’s performance in the first data center was so impressive, the client asked that Optigo replicate the network design for three other data centers.



Energy analytics company BUENO Systems was working on a mall when the worst happened. The network failed and equipment failed to “ON,” which kept units running 24 hours a day. As it turns out, the mall’s network was overloaded and glitching before BUENO even deployed. It had been for a while. These latent issues were a ticking time bomb and would have resulted in a failure if any new devices were added to the network. Because it was BUENO’s device, though, they had to fix it. The only way to fix it was out of pocket.