LEARN TO TROUBLESHOOT WITH VISUAL BACNET

Live troubleshooting session

Back by popular demand, we are troubleshooting your pcap files live! Have a troublesome network and a pcap file, but don’t know where to start with Visual BACnet? Our team of BACnet buffs field a lot questions on the best ways to filter, drill down, and pinpoint problems in Visual BACnet. If you need help understanding your files, we’ve got a webinar for you.

Send in your pcaps, and our team of cracker jack analysts will troubleshoot with you on our next webinar, “Learn to Troubleshoot with Visual BACnet”! They’ll help you solve your network issues and show you how to use the diagnostic checks, when the BACnet Browser is your friend, and where to start on a brand new file. Contact us to submit a pcap file (mailto:monica@optigo.net).

Don’t have a pcap file? You can still tune in and learn from other submissions. You’ll learn exactly how to approach your own building networks.
Image: Upcoming - VB Webinar

Advanced Reports are a fantastic addition to your service offerings, and a great way to keep your network updates on track. You can use them to:
- Communicate the site’s status with your customer

VLANs and BBMDs seem at complete odds with each other. One is meant to separate and segregate traffic. The other is designed to broadcast messages across the network, without limit for which devices should get what messages.

Unresponsive Devices can cause a lot of unnecessary traffic on an  Operational Technology network, but it can be difficult to pinpoint exactly what’s causing the problem.

The BACnet Browser in Visual BACnet allows you to customize the information you see and isolate the specific packets you need to solve your problem.

Have a troublesome network and a pcap file, but don’t know where to start with Visual BACnet? Our team of BACnet buffs field a lot questions on the best ways to filter, drill down, and pinpoint problems in Visual BACnet.

Do you struggle to communicate with your IT colleagues? Do they use concepts and language that go right over your head?We’re digging into the network layers to help you understand IT networking.  

Everyone is growing more aware of the need for cybersecurity. There have been so many cyberattacks in recent years, it’s almost impossible to ignore. But there’s long been a view that cybersecurity is only an IT issue.

Do you struggle to communicate with your IT colleagues? Do they use concepts and language that go right over your head?We’re digging into the network layers to help you understand IT networking. 

In this session, we covered:

Do you struggle to communicate with your IT colleagues? Do they use concepts and language that go right over your head? We’re digging into the network layers to help you understand IT networking. 

In this session, we covered: