REDUCING FINGERPOINTING

PINPOINTING PROBLEMS IN YOUR BACNET SYSTEM

How do you know if something has been misconfigured? Do you spend days wondering who is responsible for the recent outage? Failures can go unnoticed for a long time and cause catastrophic problems at inconvenient times. Currently, technicians don’t know something is wrong until a customer complains, and the days spent fixing it can leave customers very unhappy.

Join us with special guest Gary Brancato, Controls Engineer at Princeton University to learn how they use Visual BACnet to pin-point problems in their BACnet system. We will discuss how users of all skill levels can drill down further into the user friendly dashboards to find problematic BACnet frames and access specific device parameters. Visual BACnet™’s quick and easy visualization presents the information in a way that is easy to understand. Problems that have yet to be found can be identified, and the right people can be brought in to fix them before the misconfigurations cause real issues. Stay one step ahead of your customer and have fewer emergency fixes and more time for proper fixes.

There’s a ton you can do in Optigo OneViewTM, from managing and organizing VLANs, to creating mirror ports and securing the network at the touch of a button.

Visual BACnet is a powerful program that removes the guesswork to diagnosing problems on your network. It provides a concrete Network Health Score, highlights key issues, and empowers users to improve their networks over time.

Building a bid with Optigo Connect? Whether you’re designing a network for a big or small building, a new project or retrofit — Optigo Connect Spectra and Hybrid have you covered.

Advanced Reports are a fantastic addition to your service offerings, and a great way to keep your network updates on track. You can use them to:
- Communicate the site’s status with your customer

VLANs and BBMDs seem at complete odds with each other. One is meant to separate and segregate traffic. The other is designed to broadcast messages across the network, without limit for which devices should get what messages.

Unresponsive Devices can cause a lot of unnecessary traffic on an  Operational Technology network, but it can be difficult to pinpoint exactly what’s causing the problem.

The BACnet Browser in Visual BACnet allows you to customize the information you see and isolate the specific packets you need to solve your problem.

Have a troublesome network and a pcap file, but don’t know where to start with Visual BACnet? Our team of BACnet buffs field a lot questions on the best ways to filter, drill down, and pinpoint problems in Visual BACnet.

Do you struggle to communicate with your IT colleagues? Do they use concepts and language that go right over your head?We’re digging into the network layers to help you understand IT networking.