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REDUCING FINGERPOINTING

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How do you know if something has been misconfigured? Do you spend days wondering who is responsible for the recent outage? Failures can go unnoticed for a long time and cause catastrophic problems at inconvenient times. Currently, technicians don’t know something is wrong until a customer complains, and the days spent fixing it can leave customers very unhappy.

How do you know if something has been misconfigured? Do you spend days wondering who is responsible for the recent outage? Failures can go unnoticed for a long time and cause catastrophic problems at inconvenient times. Currently, technicians don’t know something is wrong until a customer complains, and the days spent fixing it can leave customers very unhappy.

Join us with special guest Gary Brancato, Controls Engineer at Princeton University to learn how they use Visual BACnet to pin-point problems in their BACnet system. We will discuss how users of all skill levels can drill down further into the user friendly dashboards to find problematic BACnet frames and access specific device parameters. Visual BACnet™’s quick and easy visualization presents the information in a way that is easy to understand. Problems that have yet to be found can be identified, and the right people can be brought in to fix them before the misconfigurations cause real issues. Stay one step ahead of your customer and have fewer emergency fixes and more time for proper fixes.

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