The Master Systems Integrator Ultimate Guide
The who, what, where, why, and how of Master Systems Integrators. The Master Systems Integrator (MSI) is not a new term by any stretch of the imagination. It’s been setting […]
How to Sell Service Contracts and Increase Revenue in 5 Steps
As a systems integrator, your relationship with your customer should never end after installation. Offering a full suite of ongoing service contracts can enhance the value of any sales agreement […]
What’s In a BACnet Packet Capture?
There comes a time in every OT technician’s life (probably more often than they’d like) when they just can’t figure out what the heck is going on. After all, BACnet […]
THE 3 MOST COMMON BACNET/IP ISSUES (AND FIXES)
While MS/TP problems tend to be centered around bad wiring, common BACnet/IP issues are usually the result of a misconfiguration. BACnet over IP, or BACnet/IP, has gradually become the new […]
Should BACnet Matter To Building Owners?
Yes. If you’re a building owner, you don’t think you should need to care about the nuts and bolts of your network. Your focus is that your building is comfortable, […]
BACnet Network Health: What IT Professionals Need to Know
The Internet of Things (IoT) has brought millions of commercial buildings into the networked era. There’s never been more connected devices in our buildings than there are today, and those […]
How to Solve Duplicate Conflicts in BACnet
Troubleshooting a BACnet network is like being a detective. To quote the great TV detective Columbo, “There’s a reasonable explanation for everything if you just put your mind to it.” […]
PACKET CAPTURE BEST PRACTICES FOR OPTIGOVN
We often have people ask us how to create a packet capture, or PCAP file, to use in OptigoVN. Here are some best practices to help guide you! Optigo Visual […]
The IT/OT Convergence in Smart Buildings
Article by Dan Ronald. Originally published in BICSI ICT Today June 27, 2022. Working with facilities will not always be smooth, as both have different backgrounds, different training, and different […]
BACnet Router Basics: What They Are and When You Need One
The concept of “routers” and “gateways” for BACnet management has morphed a lot over time: A BACnet router and a BACnet gateway can be the same thing, but they don’t […]
