Looking for Optigo Visual Networks?
Optigo Visual Networks (OptigoVN) is the next generation OT network troubleshooting and monitoring software that analyses OT network traffic to instantly reveal problems, allowing you to quickly resolve issues and prevent them from happening again.
OptigoVN is the successor to Visual BACnet, the industry’s most trusted tool for OT network troubleshooting and monitoring since 2016.
Visual BACnet is still available and supported if this is the product that you’re seeking.
Read the FAQ section below for more details.
The World's Top Organizations Choose Optigo Networks for BACnet Monitoring
Solve OT Network Issues in Three Simple Steps
Visual BACnet continuously monitors packet data as it travels across your Operational Technology network.
Our powerful software engine analyzes and instantly pinpoints the causes of OT network problems, allowing you to quickly resolve issues and prevent them from happening again.
Capture
Visual BACnet works seamlessly with your existing OT network. Easily automate data captures, or upload individual PCAP files for analysis.
Analyze
Use Visual BACnet's dashboards to quickly ascertain OT network health and identify root causes of your OT network issues.
Monitor
Track the performance of your OT network, and get instant alerts when your network health score changes.
Powerful Features Keep Your Operational Technology Healthy
- Analysis for BACnet Over IP, Ethernet, WiFi, and MS/TP
- BACnet MS/TP Token Passing Diagnostics
- 24/7 Monitoring of an Unlimited Number of OT networks
- Easy-to-Understand Pass/Fail Diagnostic Checks
- Compatible With All Major Operating Systems
- Capture Data From Any Device on the Network
- Free Onboarding and Expert Technical Support
- Easily Collaborate with Key Stakeholders
- Dynamic Device and MAC Address Database
- Comprehensive Diagnostic Reports
- Unlimited Software Updates
- Robust User Management
Fix OT Network Issues
Before Anyone Notices
Just because the complaints haven’t started doesn’t mean everything’s fine. There are many symptoms of a poorly functioning
Operational Technology network, including:
- Frequent Power Cycling of Controllers and Devices
- Missing or Erroneous Point Data
- Integration Challenges
- Slow-loading Graphics
- Other Unexplained Phenomena
Who Uses Visual BACnet
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Building Operators
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Take Control of Your Buildings
Operational Technology networks often become increasingly problematic as they age or grow in size, causing constant ‘hot and cold’ complaints from occupants when systems don’t operate as intended.
Visual BACnet is a trusted tool and affordable insurance policy for technicians and engineers to troubleshoot and proactively monitor their OT networks.
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Universities
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Ensure the Optimal Performance of Energy Management Strategies
Building automation systems are crucial to the success of any energy management strategy. With building codes and sustainability initiatives becoming more prevalent, a proper functioning BAS is more important than ever. That’s why Universities commonly deploy Visual BACnet to ensure the Operational Technology network is performing optimally.
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System Integrators
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Complete Jobs Faster While Growing Your Services Business
As the saying goes – time is money. Some of the world’s largest system integrators routinely use Visual BACnet to help troubleshoot and monitor their customers’ Operational Technology networks. Not only does Visual BACnet allow system integrators to solve OT network problems, it opens up new revenue streams for services teams while increasing customer satisfaction and retention.
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Analytics Services
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Get the Data You Need from Edge to Cloud
These days, there are myriad analytics services, digital twin, and AI-based building optimization softwares that are relied upon by building owners to empower their commercial buildings.
Each of these tools share the need for clean, on-time point data. Visual BACnet is increasingly used to ensure this point data can reliably make its way from edge to cloud without incapacitating the Operational Technology network.
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Commissioning Agents
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Dive Deep into the OT Network Layer
The controls commissioning process verifies that the Operational Technology network is operating as intended and ensures that data points are connected and properly reporting at the user interface.
By using Visual BACnet, commissioning agents can confidently hand over a building to its owners, knowing that the OT network is operating flawlessly.
Take Control of Your Buildings
Operational Technology networks often become increasingly problematic as they age or grow in size, causing constant ‘hot and cold’ complaints from occupants when systems don’t operate as intended.
Visual BACnet is a trusted tool and affordable insurance policy for technicians and engineers to troubleshoot and proactively monitor their OT networks.
Ensure the Optimal Performance of Energy Management Strategies
Building automation systems are crucial to the success of any energy management strategy. With building codes and sustainability initiatives becoming more prevalent, a proper functioning BAS is more important than ever. That’s why Universities commonly deploy Visual BACnet to ensure the Operational Technology network is performing optimally.
Complete Jobs Faster While Growing Your Services Business
As the saying goes – time is money. Some of the world’s largest system integrators routinely use Visual BACnet to help troubleshoot and monitor their customers’ Operational Technology networks. Not only does Visual BACnet allow system integrators to solve OT network problems, it opens up new revenue streams for services teams while increasing customer satisfaction and retention.
Get the Data You Need from Edge to Cloud
These days, there are myriad analytics services, digital twin, and AI-based building optimization softwares that are relied upon by building owners to empower their commercial buildings.
Each of these tools share the need for clean, on-time point data. Visual BACnet is increasingly used to ensure this point data can reliably make its way from edge to cloud without incapacitating the Operational Technology network.
Dive Deep into the OT Network Layer
The controls commissioning process verifies that the Operational Technology network is operating as intended and ensures that data points are connected and properly reporting at the user interface.
By using Visual BACnet, commissioning agents can confidently hand over a building to its owners, knowing that the OT network is operating flawlessly.
What Our Customers Say
Customize Your Deployment Path
Visual BACnet offers convenient solutions built specifically to meet the security and privacy needs of our customers.
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Dedicated Cloud
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Visual BACnet may be deployed as a Dedicated (private) Cloud service. In this single-tenant cloud infrastructure, a dedicated server hosts the application and is customized to fit the needs of your organization. Setup and support is handled remotely, allowing for quick deployment.
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On-Premises
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Organizations who deploy Visual BACnet On-Premises can choose among their local servers and preferred hardware specifications.
Visual BACnet may be deployed as a Dedicated (private) Cloud service. In this single-tenant cloud infrastructure, a dedicated server hosts the application and is customized to fit the needs of your organization. Setup and support is handled remotely, allowing for quick deployment.
Organizations who deploy Visual BACnet On-Premises can choose among their local servers and preferred hardware specifications.
Data Security Is Our Top Priority
OptigoVN does not interact with any of your Personally Identifiable Information (PII). Our software only looks at instructions being sent by Operational Technology devices as part of their function.
Visual BACnet employs industry-leading security policies to protect your data. These are just some of the security practices we’ve implemented. For more details on our security policies, visit our knowledge base.
- Asset Identification and Classification Policy
- Asset Management and Protection Policy
- Acceptable Use Policy
- Regular Vulnerability Scanning
- Regular Penetration Testing
- Security Awareness Policy
- Software Lifecycle Policy
- Threat Assessment and Monitoring Policy
- Vulnerability and Risk Management Policy
- Disaster Recovery Plan
- Incident Response Plan
- Business Continuity Plan
- Logging and Monitoring Program
- Security Incident Response Plan
- Vendor Management Program
- Vulnerability Management Program
Visual BACnet FAQ
If your question isn't answered below, please contact us at info@optigo.net
Cloud Users
Visual BACnet users will continue to have access to their account for the foreseeable future. We’ll be reaching out to all users to offer an easy and efficient migration to OptigoVN in the coming weeks.
Dedicated Cloud & On-Premises Users
We continue to offer Visual BACnet as a Dedicated Cloud or On-Premises solution. For more information, please contact sales@optigo.net.
OptigoVN is free to use and includes new and improved BACnet diagnostics, 50x faster processing times for cloud users, and a completely redesigned and intuitive user interface.
OptigoVN is also an end-to-end platform that allows users to purchase premium add-ons in-app for as little as a one month term, with discounts available for annual commitments.
For more information, visit the OptigoVN page.