What Is BACnet/SC? Understanding “The Next Generation” of BACnet Security

With the increasing integration of cloud-based systems, IoT devices, and external network connections, operational technology (OT) networks have become more vulnerable to cyber threats. For many organizations using building automation […]
Global Who-Is Storms Slowing You Down? Here’s How to Spot Them

BACnet global broadcast messages are important for device discovery, notifications, and other common operations. But without constraints, they can grow into BACnet broadcast storms, slowing your network to a crawl. […]
6 REASONS FOR CONTINUOUS MONITORING OF OT NETWORKS

Traditional methods of testing and maintaining BACnet OT networks are giving way to continuous monitoring. Running manual BACnet packet captures and diagnostics every few months was, to a point, an […]
Root Cause Analysis for Effective Troubleshooting—Made Simple with OptigoVN

Quick Primer: What is Root Cause Analysis (RCA)? Root cause analysis for effective troubleshooting (RCA) is a systematic approach focused on identifying and resolving the underlying causes of problems rather […]
How to Use a BBMD in OT Networks

BBMDs act as a sort of forwarding service. They’re especially useful on large, complicated networks. A BBMD forwards messages from one subnetwork to another, so communications can be broadcast locally.
The Ultimate BACnet FAQ

One of the biggest barriers we’ve encountered in the OT networking industry is the significant lack of easily accessible educational resources. For individuals who are new to the business of […]
IT OT Convergence: 3 Big Reasons IT Pros Should Care

The lines are blurring. More often than not, IT professionals are asked to be involved in the deployment, management, and monitoring of operational technology (OT) networks within their facilities. As […]
Unlocking the Full Potential of Your OT Network with Site Scopes

Ensuring optimal performance of your operational technology (OT) network is crucial in today’s rapidly evolving smart building technology environment. As networks become more complex, traditional monitoring and troubleshooting methods fall […]
The Master Systems Integrator Ultimate Guide

The who, what, where, why, and how of Master Systems Integrators. The Master Systems Integrator (MSI) is not a new term by any stretch of the imagination. It’s been setting […]
How to Sell Service Contracts and Increase Revenue in 5 Steps

As a systems integrator, your relationship with your customer should never end after installation. Offering a full suite of ongoing service contracts can enhance the value of any sales agreement […]