Root Cause Analysis for Effective Troubleshooting—Made Simple with OptigoVN
Quick Primer: What is Root Cause Analysis (RCA)? Root cause analysis for effective troubleshooting (RCA) is a systematic approach focused on identifying and resolving the underlying causes of problems rather […]
How to Use a BBMD in OT Networks
BBMDs act as a sort of forwarding service. They’re especially useful on large, complicated networks. A BBMD forwards messages from one subnetwork to another, so communications can be broadcast locally.
How Penn State Solved MS/TP Issues Overnight
When Tom Walker looked at Penn State University’s Navy Yard network, he saw big issues. The system was busy and loud. So loud, that the overrun MS/TP network was bringing […]
Guest Post: Cybersecurity for OT Systems?
By Kevin Callahan, Product Evangelist Alerton, and Pook-Ping Yao, CEO at Optigo Networks In late 2019, Alerton hosted a conference for its partners in California. There, Eric O’Neill, a former […]
The Ultimate BACnet FAQ
One of the biggest barriers we’ve encountered in the OT networking industry is the significant lack of easily accessible educational resources. For individuals who are new to the business of […]
IT OT Convergence: 3 Big Reasons IT Pros Should Care
The lines are blurring. More often than not, IT professionals are asked to be involved in the deployment, management, and monitoring of operational technology (OT) networks within their facilities. As […]
Unlocking the Full Potential of Your OT Network with Site Scopes
Ensuring optimal performance of your operational technology (OT) network is crucial in today’s rapidly evolving smart building technology environment. As networks become more complex, traditional monitoring and troubleshooting methods fall […]
The Master Systems Integrator Ultimate Guide
The who, what, where, why, and how of Master Systems Integrators. The Master Systems Integrator (MSI) is not a new term by any stretch of the imagination. It’s been setting […]
How to Stop DDoS Attacks on Your OT Network
There are a lot of factors that contribute to the poor performance, or even downtime, of an OT network, including distributed denial of service (DDoS) attacks. DDoS attacks often originate […]
How to Sell Service Contracts and Increase Revenue in 5 Steps
As a systems integrator, your relationship with your customer should never end after installation. Offering a full suite of ongoing service contracts can enhance the value of any sales agreement […]
