IT OT Convergence: 3 Big Reasons IT Pros Should Care
The lines are blurring. More often than not, IT professionals are asked to be involved in the deployment, management, and monitoring of operational technology (OT) networks within their facilities. As IT OT convergence progresses, additional goals for energy efficiency, decarbonization, and cybersecurity make it essential for IT professionals to develop a deeper understanding of OT […]
Maximize Network Visibility and ROI with Site Scopes
Ensuring optimal performance of your operational technology (OT) network is crucial in today’s rapidly evolving smart building technology environment. As networks become more complex, traditional monitoring and troubleshooting methods fall short. This is where Site Scopes, an advanced OT network diagnostic tool for Optigo Visual Networks, comes into play. But what makes Site Scopes indispensable? […]
The Master Systems Integrator Ultimate Guide
The who, what, where, why, and how of Master Systems Integrators. The Master Systems Integrator (MSI) is not a new term by any stretch of the imagination. It’s been setting roots in the industry for years. As more IP-connected devices are installed in buildings every single day, though, the MSI has become much, much more […]
How to Sell Service Contracts and Increase Revenue in 5 Steps
As a systems integrator, your relationship with your customer should never end after installation. Offering a full suite of ongoing service contracts can enhance the value of any sales agreement by building a strong relationship based on trust and value with your client, increasing the likelihood of repeat business. Service contracts are important for SIs […]
What’s In a BACnet Packet Capture?
There comes a time in every OT technician’s life (probably more often than they’d like) when they just can’t figure out what the heck is going on. After all, BACnet issues have a habit of masking their root cause behind common symptoms: Duplicate devices can throw up strange errors that look like physical connection issues, […]
THE 3 MOST COMMON BACNET/IP ISSUES (AND FIXES)
While MS/TP problems tend to be centered around bad wiring, common BACnet/IP issues are usually the result of a misconfiguration. BACnet over IP, or BACnet/IP, has gradually become the new standard in OT networks for years. Compared to much older MS/TP networks, BACnet/IP is faster, has more bandwidth, scales more easily, and is generally less […]
Should BACnet Matter To Building Owners?
Yes. If you’re a building owner, you don’t think you should need to care about the nuts and bolts of your network. Your focus is that your building is comfortable, safe, and secure for your tenants and that the technology you invest in to make that happen won’t be obsolete in five years. As the […]
BACnet Network Health: What IT Professionals Need to Know
The Internet of Things (IoT) has brought millions of commercial buildings into the networked era. There’s never been more connected devices in our buildings than there are today, and those numbers keep climbing. The rise of IoT also marks a convergence of sorts between systems that have traditionally been siloed: IT and OT networking. Ultimately […]
How to Solve Duplicate Conflicts in BACnet
Troubleshooting a BACnet network is like being a detective. To quote the great TV detective Columbo, “There’s a reasonable explanation for everything if you just put your mind to it.” So, when things start acting “weird” on your BACnet system, there’s almost always a “reasonable” explanation for what’s happening. In our experience, duplicate BACnet addressing […]
PACKET CAPTURE BEST PRACTICES FOR OPTIGOVN
We often have people ask us how to create a packet capture, or PCAP file, to use in OptigoVN. Here are some best practices to help guide you! Optigo Visual Networks (OptigoVN) can provide deep insights into not only the overall health of your OT network but also the health of your BACnet devices themselves. […]
