How to Maintain Data Integrity in OT Networks: 5 Best Practices 

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The Growing Challenge of OT Network Data Integrity With the exponential growth of OT network data*, ensuring that all information remains accurate, consistent, and validated can be overwhelming. Data integrity is crucial for organizations to maintain reliable operations, comply with industry regulations, and make informed decisions based on trustworthy data. In our first article on […]

How to Solve Duplicate BBMDs with Visual BACnet

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A BBMD, or BACnet broadcast management device, sends a unicast message from one BACnet or IP device on a subnet to other subnets. Once the message gets to the destined subnet, the message is rebroadcast. A duplicate BBMD is where multiple devices on the same network are set as BBMDs, and are rebroadcasting the same […]

Do You Know Your BACnet Network?

BACnet networks are pretty predictable. Apart from new device additions, the network activity is normally very regular and regimented: lighting and HVAC go on and off according to tenants’ needs, while surveillance and security systems remain on. Problems like devices dropping offline, breakers restarting, and a slow network don’t just suddenly erupt out of nowhere… […]

Optigo Networks Releases Critical Update to Software Capture Tool

March 11, 2025, Vancouver, Canada – Optigo Networks Inc. (“Optigo Networks”), the leading provider of operational technology (“OT”) solutions, has released a critical update to its Software Capture Tool (Version 3.1.3rc8). This new version is available directly from Optigo Networks for both Optigo Visual Networks (OptigoVN) and Visual BACnet. The critical update to Optigo Networks’ […]

The Hidden Dangers of Network Blind Spots and How to Solve Them

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When the systems that run our buildings (like heating and cooling, lights, and elevators) stop working, it’s more than just an inconvenience—it can cause major problems. Unlike computer networks that often have backups, building systems usually don’t. There’s no spare set of elevators or backup lights waiting to be switched on. Primer: What does “network […]

How to Add Value with OptigoVN in Your Service Agreements

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If you’re in the business of providing service, you know: One of the best ways to help up ROI is to maximize the value in every service contract you sell. Deploying OptigoVN is an easy way to do just that. We all know customer loyalty is important, and the numbers back it up. Returning customers […]

Collaborative OT Crisis Response: Getting the Right People the Right Data

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Operational Technology (OT) networks are the backbone of essential systems—lighting, HVAC, elevators, and entry systems—making any unplanned downtime a critical event. Unlike IT networks, it’s unlikely a campus, hospital, or corporate data center has access to redundant building systems. The risks are manifold, not only to productivity but also to the health and safety of […]

How Optigo Visual Networks Helps You Sell More BACnet Hardware

Systems Integrators do best when they can provide customer support for the entire OT network. Not only are they a client’s partner for network planning, installation, and maintenance, but they also provide them with hardware sales. Keeping a client within a hardware ecosystem you know and trust can have a big impact on future support […]

How Penn State Solved MS/TP Issues Overnight

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When Tom Walker looked at Penn State University’s Navy Yard network, he saw big issues.  The system was busy and loud. So loud, that the overrun MS/TP network was bringing down the entire building.  Because this was happening on the MS/TP network, pinpointing the problem would mean boots on the ground to segment and test […]

Top 3 Reasons You Need a Service Contract

Reasons to get a service contract

Getting a service contract with your systems integrator might seem hard to justify. Of course, we all know preventative care is a good idea in theory: we should bring our cars in for routine maintenance, we should go to the dentist a couple of times a year, and we should get our smart building networks […]