How Optigo Visual Networks Helps You Sell More BACnet Hardware
Systems Integrators do best when they can provide customer support for the entire OT network. Not only are they a client’s partner for network planning, installation, and maintenance, but they also provide them with hardware sales. Keeping a client within a hardware ecosystem you know and trust can have a big impact on future support […]
Global Who-Is Storms Slowing You Down? Here’s How to Spot Them
BACnet global broadcast messages are important for device discovery, notifications, and other common operations. But without constraints, they can grow into BACnet broadcast storms, slowing your network to a crawl. Find out how to find and solve them with Optigo Visual Networks (OptigoVN). Who-Is, I-Am, and BACnet Broadcasts BACnet devices are a chatty bunch. The […]
6 REASONS FOR CONTINUOUS MONITORING OF OT NETWORKS
Traditional methods of testing and maintaining BACnet OT networks are giving way to continuous monitoring. Running manual BACnet packet captures and diagnostics every few months was, to a point, an effective way to make sure everything on the OT network was in working order. However, it has also been the product of a break/fix maintenance […]
Root Cause Analysis for Effective Troubleshooting—Made Simple with OptigoVN
Quick Primer: What is Root Cause Analysis (RCA)? Root cause analysis for effective troubleshooting (RCA) is a systematic approach focused on identifying and resolving the underlying causes of problems rather than merely addressing the symptoms. By pinpointing the root causes of network issues and thoroughly understanding the underlying problem, organizations can implement lasting solutions that […]
How to Use a BBMD in OT Networks
BBMDs act as a sort of forwarding service. They’re especially useful on large, complicated networks. A BBMD forwards messages from one subnetwork to another, so communications can be broadcast locally.
How Penn State Solved MS/TP Issues Overnight
When Tom Walker looked at Penn State University’s Navy Yard network, he saw big issues. The system was busy and loud. So loud, that the overrun MS/TP network was bringing down the entire building. Because this was happening on the MS/TP network, pinpointing the problem would mean boots on the ground to segment and test […]
Guest Post: Cybersecurity for OT Systems?
By Kevin Callahan, Product Evangelist Alerton, and Pook-Ping Yao, CEO at Optigo Networks In late 2019, Alerton hosted a conference for its partners in California. There, Eric O’Neill, a former FBI counter-terrorism and counter-intelligence operative, spoke about cybersecurity in our new age of smart technology and connectivity. A question came from the audience: how do […]
The Ultimate BACnet FAQ
One of the biggest barriers we’ve encountered in the OT networking industry is the significant lack of easily accessible educational resources. For individuals who are new to the business of BAS, it presents a substantial challenge to navigate and find reliable BACnet FAQ material that can provide credible information and guidance. Of course, lots of […]
IT OT Convergence: 3 Big Reasons IT Pros Should Care
The lines are blurring. More often than not, IT professionals are asked to be involved in the deployment, management, and monitoring of operational technology (OT) networks within their facilities. As IT OT convergence progresses, additional goals for energy efficiency, decarbonization, and cybersecurity make it essential for IT professionals to develop a deeper understanding of OT […]
Maximize Network Visibility and ROI with Site Scopes
Ensuring optimal performance of your operational technology (OT) network is crucial in today’s rapidly evolving smart building technology environment. As networks become more complex, traditional monitoring and troubleshooting methods fall short. This is where Site Scopes, an advanced OT network diagnostic tool for Optigo Visual Networks, comes into play. But what makes Site Scopes indispensable? […]
