PACKET CAPTURE BEST PRACTICES FOR OPTIGOVN

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We often have people ask us how to create a packet capture, or PCAP file, to use in OptigoVN. Here are some best practices to help guide you! Optigo Visual Networks (OptigoVN) can provide deep insights into not only the overall health of your OT network but also the health of your BACnet devices themselves. […]

The IT/OT Convergence in Smart Buildings

Article by Dan Ronald. Originally published in BICSI ICT Today June 27, 2022.  Working with facilities will not always be smooth, as both have different backgrounds, different training, and different perspectives. But ongoing IT/OT convergence demands it. The world of IT does not look quite like it did 40, or even 30 years ago.  As […]

BACnet Router Basics: What They Are and When You Need One

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The concept of “routers” and “gateways” for BACnet management has morphed a lot over time: A BACnet router and a BACnet gateway can be the same thing, but they don’t have to be. You may need both of them to maintain communications across your networks, but you’ll probably have them both already. And don’t forget […]

Facing the Cybersecurity Challenge in Smart Building Automation

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Security is not about making the network 100 percent impenetrable. It is unlikely that any system in the world is completely secure. A large majority of breaches are an attack of opportunity, and if bad actors see a way in, they will take it. But if sufficient obstacles are in place to deter them, they […]

How to Filter for BACnet Data in Wireshark

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Not sure how to get just your BACnet data into Optigo Visual Networks? Let’s quickly review how to create a PCAP file in just a few simple steps that’s both compatible with OptigoVN’s diagnostic systems, and won’t contain any sensitive data you’re team might worry about.   Get the Best Capture for OptigoVN What most […]

How to Secure the Internet of Things

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Information Technology (IT) and Operational Technology (OT) are different in a lot of ways, from their design to their maintenance workflows and more. But when IT and OT converge, these differences create new challenges for cybersecurity. IT has standards for protecting device security, data security, and people’s privacy, but these standards do not make sense […]

How Systems Integrators Can Profit from Network Health Monitoring Services

Systems Integrators (SIs) are critical to building automation systems. SIs assist in designing, installing, and commissioning building automation systems (BAS) that manage HVAC, fire safety, security, and other building functions. They are also usually the front line for ongoing servicing and maintenance of these systems. For many SIs, this is their core business: managing facility […]

Do You Need an MSI?

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There are a lot of articles out there telling you what an MSI is and what they do. But what can they do for you? Why do you need one? You’re in the design phase of a new building. Contractors and vendors are all coming at you with demands. Everyone has an opinion on how […]

The MSTP Mistakes Everyone Makes (But You Don’t Have To)

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BACnet MS/TP, and BACnet MS/TP troubleshooting, has been around for a long time. And while smart building systems continue to transition towards IP-based solutions, there are still a lot of MS/TP networks everywhere. They remain a robust, cost-effective way to create and maintain building automation systems.  So what does that mean for those who may not […]