Category: Troubleshooting Tips

What Is FDD (Fault Detection and Diagnostics)? Why a Degraded OT Network Makes It Go Quiet

Key Takeaways What Is FDD? Fault detection and diagnostics (FDD) is a software layer above your building automation system that...

Network Management, OptigoVN, Troubleshooting Tips

OT Networking Trends 2026: What Actually Caught On

Last year, we ran down 9 OT networking trends that carried the potential to reshape how smart buildings operate. This...

BACnet Terminology, Network Management, Troubleshooting Tips

How to Handshake, Ep. 7: Air Gaps and Other Lies.

Welcome back to How to Handshake, Optigo Networks’ podcast series on OT networking, building automation, and the conversations that actually...

Cybersecurity, Podcast, Troubleshooting Tips

How to Handshake, Ep. 6: Predict This.

Welcome back to How to Handshake, Optigo Networks’ podcast series on OT networking, building automation, and the conversations that actually...

BACnet Terminology, Podcast, Troubleshooting Tips

How to Evaluate Smart Building Monitoring Software

Key Takeaways: Why Smart Building Teams Need Purpose-Built Network Monitoring Managing a portfolio of smart buildings means dealing with thousands...

Business Best Practices, Network Management, Troubleshooting Tips

7 Best OT Network Monitoring Tools for 2026

TL;DR: The best OT network monitoring tool for smart buildings depends on what you are troubleshooting. For BACnet and building...

Business Best Practices, Network Management, OptigoVN, Troubleshooting Tips

When the BMS Keeps Rebooting: How the Right OT Monitoring Tools Found the Real Bottleneck

A resort spent months rebooting BMS servers to clear slowdowns. The right OT monitoring tool traced it to polling —...

Case Studies, OptigoVN, Troubleshooting Tips

OT Network Readiness: The Prerequisite for FDD & Analytics

Fault detection and diagnostics only works if you create the best conditions for it to capture, analyze, and diagnose your...

Business Best Practices, Network Management, Troubleshooting Tips

EllisDon: The One Number That Ends BACnet Blame Games

See how EllisDon uses a network health score to end multi-vendor blame games — one number that closes disputes in...

Business Best Practices, Case Studies, Network Management, OptigoVN, Troubleshooting Tips

When the BMS Looks Fine but the Building Isn’t

Find out how the BACnet router bottleneck caused discomfort for thousands and the troubleshooting struggles that followed....

Announcements, Case Studies, Network Management, Troubleshooting Tips

The Optigo Playbook: 10 Proven Tips for BACnet/IP Network Design and Performance

OT best practices from Optigo's engineers — MS/TP tuning, COV thresholds, router capacity, VLAN segmentation, and continuous monitoring....

Business Best Practices, Network Management, Troubleshooting Tips

OptigoVN Works with Every BAS. Here’s How.

Diagnose any BAS with OptigoVN. Monitor BACnet-centric and Engine-based systems (Niagara, Metasys) using Optigo Capture Tools....

Network Management, OptigoVN, Troubleshooting Tips

Your OT Network Questions, Answered: Ep. 13

Episode 13 of Your OT Network Questions, Answered: Straightforward answers to your questions....

Network Management, OptigoVN, Troubleshooting Tips, Video

Making a Fresh Start? Here’s the Automation and OT Career Training To Make it Happen

Discover the top Building Automation and OT Career Training for 2026. Bridge the gap between mechanical and digital with our...

BACnet Terminology, Business Best Practices, Network Management, Troubleshooting Tips

For The Facilities! Your OT Network Questions, Answered: Ep. 11

Episode 11 of Your OT Network Questions Answered: Straightforward answers for Facilities Managers. No jargon allowed!...

BACnet Terminology, Business Best Practices, Network Management, OptigoVN, Troubleshooting Tips, Video

Solving (almost) any MS/TP issue with OptigoVN

Enhance your BACnet MS/TP troubleshooting skills with practical strategies to address common problems and improve system reliability....

BACnet Terminology, Network Management, OptigoVN, Troubleshooting Tips

OT Networks, IT Integration? Your OT Network Questions, Answered: Ep. 10

Episode 10 of Your OT Network Questions Answered: IT/OT convergence questions from readers answered by Ping!...

BACnet Terminology, Business Best Practices, Network Management, OptigoVN, Troubleshooting Tips, Video

All About BBMDs, Pt 3! Your OT Network Questions, Answered: Ep. 9

Episode 9 of Your OT Network Questions Answered: User-submitted BBMD troubleshooting questions answered by Ping!...

BACnet Terminology, Business Best Practices, Network Management, OptigoVN, Troubleshooting Tips, Video

Think You Know BACnet? Prove It (or Learn Something New)

Veteran BACnet warrior, or networking newbie? Pick a difficulty and challenge yourself to the BACnet basics quiz with 10 random...

Network Management, OptigoVN, Troubleshooting Tips

Your BACnet Questions Answered: Episode 8

Episode 8 of Your OT Network Questions Answered: User-submitted troubleshooting questions answered by Ping!...

BACnet Terminology, Business Best Practices, Network Management, OptigoVN, Troubleshooting Tips, Video

Your BACnet Questions Answered: Episode 7

Episode 7 of Your OT Network Questions Answered: User-submitted troubleshooting questions answered by Ping!...

BACnet Terminology, Business Best Practices, Network Management, OptigoVN, Troubleshooting Tips, Video

How to Solve 3 Duplication Issues with OptigoVN (in Less Than 3 Minutes!)

It’s super important to have unique Device IDs on your BACnet system, but duplicates are a very common problem. Unfortunately,...

Network Management, Troubleshooting Tips

Your BACnet Questions Answered: Episode 6

Episode 6 of Your OT Network Questions Answered: User-submitted troubleshooting questions answered by Ping!...

BACnet Terminology, Business Best Practices, Network Management, OptigoVN, Troubleshooting Tips, Video

Your BACnet Questions Answered: Episode 5

Episode 5 of Your OT Network Questions Answered: User-submitted troubleshooting questions answered by Ping!...

BACnet Terminology, Business Best Practices, Network Management, OptigoVN, Troubleshooting Tips, Video